AQURANCE is a leading technology consulting company, providing a holistic set of services to top pharmaceutical companies. With over 25 years of experience in the industry, our team of seasoned experts drives digital transformation while boosting efficiency and productivity for our clients, helping them achieve their goals.
We are looking for a talented individual passionate about technology, who would like to join our team of experts as a Pharmacovigilance Associate. We have been certified as a Great Place to Work company and have seen great value in creating a healthy and stimulating environment, where each member of the team can feel empowered to grow and develop both personally and professionally.
We offer a full-time hybrid position, with our main offices located in Athens, Greece.
Job description:
The Pharmacovigilance Associate is responsible for supporting safety reporting in pharmaceutical market research projects. This role entails attending client-mandated PV training, ensuring the timely and accurate reporting of Adverse Events (AEs) and Product Technical Complaints (PTCs), and coordinating with internal teams and subcontractors to maintain compliance with regulatory and client-specific requirements. The Associate also monitors PV training and oversees subcontractor adherence to guarantee end-to-end compliance and data integrity in all safety reporting processes.
The right candidate to apply for this job is a university degree holder related to Business Administration or equivalent knowledge area.
The position reports to the Quality & Compliance Officer.
Your responsibilities include:
- Attend and complete any client-required training on Adverse Events (AEs) and Product Technical Complaint (PTC) reporting procedures, including initial or refresher sessions, delivered either in person or as specified by the client.
- Ensure all Aqurance staff and external parties involved in market research activities—such as field subcontractors—are aware of AE/PTC safety reporting obligations.
- Act as the designated point of contact for receiving, managing, and forwarding AE/PTC reports submitted by subcontractors.
- Report all AE/PTCs to the respective client in a timely and accurate manner, aligned with Aqurance’s SOPs and client-specific procedures.
- Serve as the liaison for all AE/PTC-related communication with the client and internally with the Head of Market Research.
- Prepare, execute, and maintain AE/PTC reconciliation reports per project, ensuring consistency and completeness of all reported cases.
You will need to possess skills and experience in the following areas:
- Strong attention to detail when reviewing documentation or monitoring third parties
- Risk-based thinking and process-oriented mindset
- Coordination with internal stakeholders (e.g., Head of Market Research) and external clients
- Strong record-keeping and archiving practices in line with GxP standards
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint & Outlook)
- Ability to daily use and understand the workings of Microsoft Teams, SharePoint & OneDrive
- Familiarity with document management systems
- Comfortable working with SOPs, logs, and training trackers
Previous working experience in a corporate environment will be an asset. Related professional certifications are welcome.
Excellent command of both Greek and English languages is required.
What we offer:
- Being part of a growing organization, with international scope, committed to excellence.
- Being a member of a fun, dedicated, and diverse team, all striving to reach the same goals and supporting each other along the way.
- A fitting remuneration package depending on the skills that you will be bringing to the team.
We are an equal-opportunity employer and value diversity in our organization. We do not discriminate on ethnicity, religion, national origin, gender, sexual orientation, age, marital status, or disability. You are not required to include these details in your application. The only requirement is that you are already legally allowed to work in the European Union.
Do you want to join us? Please prepare your CV in English.
We wish to meet you!
Apply promptly as we are interviewing candidates as the applications come in. If you are currently far away, interviews can be conducted remotely so immediate travel is not necessary.
We are an equal-opportunity employer and value diversity in our organization. We do not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, marital status, or disability status. You are not required to include these details in your application.